Customer Service

Customer Service

Customer Service is available during our regular hours of operation: 8:00 am to 5:00 pm CST Monday through Friday. Our web-site: www.Northernwholesale.com is available 7 days a week / 24 hours a day. Please Note: An active account is necessary to gain access to our on-line parts and accessories inventory system.

Terms & Conditions

Northern Wholesale Supply’s customers are treated fairly and to the best of our ability. The terms & conditions of being a customer of Northern Wholesale Supply can be read by clicking – here.
Returns

RETURNS — Merchandise may not be returned without prior authorization from our customer service department. Unauthorized returns may be sent back to the dealer at their expense. To receive authorization for a return, please download a copy of our RGA (Return Goods Authorization) Form Below. Returned products must be in resellable condition. All returns may be subject to a 20% restocking charge. Invoice numbers and part numbers must be provided for each item returned. Special ordered, electrical products, electronics and non-stock items may not be returned. Our normal return policy only applies to accounts that are current. Any products that are returned from accounts that are past due are subject to a 20% restocking charge.

RGA Form

Need an RGA Form? No Problem download a copy of the return form fill it out send it with your item(s) or fax it in for advanced notice.
If faxing please send it - Northern Wholesale Supply Attn: Returns Department. Our Fax is: (651) 429-5757

Northern Wholesale Supply, Inc.